Plan Your Visit

International Patient Guide

We’ve compiled answers to the questions patients and visitors commonly ask us and included them in our Admissions Guide. Here you’ll find general information on the procedures and processes that may take place during pre-admission.

Welcome to Hope Clinic Care, Arizona

Overview of Our Care

Hope Clinic Care extends its services to people from all countries across the globe. The International Patient Services department offers 24*7 customized services and personal attention to international patients who come to Arizona, USA for medical treatment and care.

We provide a wide range of services for international patients including:

  • Medical opinion and appointments prior to travel and admission
  • Accommodation booking for the patient and family/attendants Translation services
  • Advice on cost estimates and medical financial counseling Arrangements for special dietary requirements
  • Religious arrangements
  • Emergency care and non-emergency care

Appointment procedures

To initiate the process, please email details of your condition and our treatment and care requirements, along with copies of your medical records, to or alternatively you may submit the same in the query page.

Do ensure that the records are complete and in English; they should include relevant scans, X-rays and medical test results.

Once we receive your enquiry, we will refer it to the specialist concerned, who will suggest the treatment procedure. The paperwork will begin when you accept and confirm the treatment plan. We will also indicate the estimated duration of your stay and anticipated tests and related services. You would need to give us all the basic information, such as the name of your employer, your home address and the type of insurance. Please clarify your doubts and be aware of all the details so that you can check whether your insurance provider will cover all the charges.

Want to know more?

Frequently asked questions

International Patient’s Frequent Asked Questions

  • Medical Arrangement
  • Transport Arrangement
  • Accomodation Arrangements
  • Special Arrangements
Medical Arrangement

Hope Clinic Care offers a wide range of specialist medical services, both outpatient and inpatient. In accordance with your medical condition needs, we will recommend and schedule medical appointments for you with the appropriate specialists and make all the necessary arrangements for your visit.

Doctor Referrals & Appointments

Whether you have a preferred primary care physician or need specialty care for a specific medical problem, we’re here to help.

Transport Arrangement

As a visitor to Arizona, you may not be familiar with how to get around. Hope Clinic Care staff will be happy to make your transport arrangements for you to ensure you get to all your appointments on time.

Flight Arrangements & Extensions

Should your treatment take longer than expected, we will assist you in altering your flight arrangements and extending your visa, if required.

Airport Transfer Services by Ambulance/Limousine

Upon request, Hope Clinic Care staff can arrange for transport from the airport to the hospital or your hotel via ambulance or limousine.

Accomodation Arrangements

Hope Clinic Care staff will gladly assist you in locating and reserving a hotel or serviced apartment to keep you in the style you are accustomed to.

For your convenience, we have listed hotel properties that are located near the hospital. The hotels listed are suggestions based only on their proximity to the hospital and not recommendations. The hospital is not connected to the hotels in any way.

Special Arrangements

We also offer a range of non-medical services to make your stay in Arizona a pleasant one.

Language Interpretation Assistance

Hope Clinic staff can arrange for interpreters and translation services for a number of languages to ensure communication barriers are eliminated.

Special Food & Beverage / Religious Arrangements

If you are on a special diet or would like a spiritual care provider of your own religion, do inform us and we can make the necessary arrangements.

Local Sightseeing Tours

If you are up to some sightseeing while you are in Arizona, consider taking the time to explore what the city has to offer. Hope Clinic staff will be glad to arrange local sightseeing tours and suggest places of interest to visit during your stay.

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Hubungi Kami

+62 812 8762 5679


Jalan Raya Kebayoran Lama No. 37A
Kebon Jeruk, Jakarta Barat, 11540



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